Legal

Terms & Conditions

Effective Date: 1/5/2026

Review the terms that apply to purchases, donations, and site use.

These Terms and Conditions ("Terms") govern your use of the One Box website, applications and services (collectively, the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. About One Box

One Box provides a platform through which customers purchase curated boxes of necessities and enjoyable items for foster children. Purchases are considered donations; therefore, no returns or refunds are offered. Boxes are shipped or delivered to charitable organizations or recipients. Our Service is headquartered in Westborough, Massachusetts.

2. Account Registration

You may register for an account to access certain features of the Service. You agree to provide accurate and complete information during registration and to keep your credentials confidential. Users are responsible for all activity under their accounts and should notify us immediately of any unauthorized use.

3. Donations, Payments and No-Refund Policy

When you purchase a One Box, you are donating a curated box of items to foster children. You will be charged the price indicated at checkout, plus applicable taxes and fees. Because purchases constitute donations, we do not offer returns, refunds or exchanges. One Box clearly states that all sales/donations are final.

4. Shipping and Delivery

We will arrange for the delivery of purchased boxes to the intended recipients. Shipping times may vary. Although our Service does not ship products to purchasers, we may provide acknowledgements or receipts. Our shipping obligations relate to the donation process.

5. User Conduct

Users agree to use the Service for lawful purposes only and not to engage in any activity that could harm or disrupt the Service or other users. You may not attempt to gain unauthorized access to any part of the Service or to any systems or networks connected to the Service.

6. Privacy

Our Privacy Policy explains how we collect, use and protect your personal information and is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

7. Intellectual Property

All content, trademarks, logos and intellectual property rights in the Service are owned by One Box or its licensors. You may not reproduce, distribute, modify or create derivative works without our prior written consent. You may use the Service solely for its intended purpose.

8. Disclaimer and Limitation of Liability

The Service and all information, products and services are provided "as is" and "as available." To the fullest extent permitted by law, we make no warranties of any kind, express or implied, regarding the Service. We do not guarantee that the Service will be error-free, uninterrupted or free of viruses. Under no circumstances will One Box or its affiliates be liable for any indirect, incidental, special or consequential damages arising out of or relating to your use of the Service.

9. Site Management and Changes to the Service

We may modify, suspend or discontinue the Service (or any part) at any time without notice. We reserve the right to monitor the Service to ensure compliance with these Terms and to remove any content that violates them.

10. Termination

We may terminate or suspend your account or access to the Service for violations of these Terms or if required by law. You may delete your account at any time by contacting us. Upon termination, your right to use the Service will immediately cease.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts without regard to its conflict-of-laws principles. You consent to the exclusive jurisdiction of courts located within Massachusetts for any disputes arising under these Terms.

12. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms on our website or via email. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

13. Contact Us

If you have questions or concerns about these Terms, please contact us at: